View source for Alzheimer's communication strategies

# Never '''argue'''; instead, '''agree'''.
# Never '''reason'''; instead, '''divert'''.
# Never '''shame'''; instead, '''distract'''.
# Never '''lecture'''; instead, '''reassure'''.
# Never say &quot;'''remember'''&quot;; instead, '''reminisce'''.
# Never say &quot;'''I told you'''&quot;; instead, '''repeat'''.
# Never say &quot;'''You can't'''&quot;; instead, say what they '''can do'''.
# Never '''demand'''; instead, '''ask'''.
# Never '''condescend'''; instead, '''encourage'''.
# Never '''force'''; instead, '''reinforce'''.

Source: St. Michael's Hospital Acute Care of the Elderly Unit

[[Category:Geriatrics]]